Support your employees, improve your office technology, protect everyday systems, and connect the software your team relies on. Work directly with Ferdinand Munoz to agree on scope, availability, and cost.
Business IT Support
Troubleshoot everyday technology, maintain business systems, and support your employees.
Employee technology support
Computer, business-application, printer, and scanner troubleshooting.
Microsoft 365 & Google Workspace
Email, shared mailboxes, licensing administration, account access, and configuration.
Onboarding & offboarding
Accounts, workstation setup, permissions, and removal of access when employees leave.
Workstations & existing servers
Routine updates, workstation checks, Windows Server administration, and shared-file access.
Vendor coordination & planning
Coordinate with technology vendors, keep useful system records, and plan improvements.
Choose project-based help or a monthly support plan with a defined time allowance. Scope, support windows, and the complete cost are confirmed before service begins.
Plan office connectivity and infrastructure, or get help with your existing network.
Networks, Wi-Fi & firewalls
Switches, wireless connectivity, VPNs, firewall configuration, and troubleshooting.
Cat6 cabling & network drops
Data runs, Ethernet wall jacks, and cabling for compatible access points and VoIP equipment.
Patch panels & IT racks
Organize cable runs, patch panels, racks, and existing network closets.
New or changing offices
Plan office-network installation, equipment setup, and connectivity for moves or expansions.
We install and organize Cat6 data cabling, network drops, patch panels, and IT racks. High-voltage electrical work, electrical-panel work, construction, and fire-alarm wiring are outside this service. Any permits, building approvals, access requirements, or specialist trades are reviewed before work begins.
Onsite visits are scheduled after reviewing your location, the work involved, and availability. Cabling installations, office moves, and new infrastructure deployments are separately scoped projects.
Connect disconnected tools, reduce manual handoffs, and organize information around your business workflows.
Business software & API integrations
Connect business tools and support information exchange between your existing systems.
Document workflows
Generate documents, route approvals, and connect agreement-signing workflows.
Customer portals & internal applications
Build business-specific onboarding, ordering, administration, and employee tools.
Data processing & reporting
Organize file and data processing, scheduled reporting, and useful operational dashboards.
Healthcare systems specialization
EMR/EHR workflows, HL7 data exchange, LIS/LIMS, laboratory results delivery, and healthcare-vendor coordination.
Existing automation maintenance
Troubleshooting and minor adjustments to established scripts, integrations, and business workflows.
Healthcare systems: a specialization
Experience with EMR/EHR workflows, HL7 messages and field mapping, LIS/LIMS platforms, laboratory results delivery, and coordination with healthcare-system vendors. Everyday employee and device support belongs in Business IT; clinical workflow and integration work is reviewed for its own scope.
Substantial new applications and integrations are separately scoped projects. Troubleshooting and minor maintenance of existing automations can use monthly support hours when included in the agreed scope.
CLIENT WORK · CLIENT-OWNED PLATFORM
DistroDocs
A connected onboarding and ordering system for medical distributors.
DistroDocs connects customer onboarding, agreement signing with two-factor confirmation, tier-based pricing, order placement and review, PDF generation, and company-aware administration. Ferdinand designed and developed the architecture, interface, API, database, authentication, PDF generation, and deployment.
Technical details
Integration work can involve APIs, webhooks, scheduled scripts, document generation, and data mapping. Tools and interfaces are selected for the project’s scope.